OnStayNext is committed to providing goods, services and facilities that are accessible to everyone, in line with the Accessibility for Ontarians with Disabilities Act (AODA), the Accessible Canada Act and accessibility laws in each province where we operate.
Our Website
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Features of this website include:
- Full keyboard navigation, including the mobile menu
- Descriptive alternative text for meaningful images
- Clear heading structure and labelled navigation landmarks
- Colour contrast designed for readability on dark backgrounds
- Support for reduced motion settings in your operating system
- Responsive layouts that work with browser zoom up to 200 percent
Our Hotels
- Barrier-free suites with roll-in showers and lowered fixtures at every property
- Step-free routes from entrances to gaming floors, restaurants and event spaces
- Accessible gaming tables with adjustable seating
- Visual and audible fire alarm systems in accessible suites
- Assistive listening devices for events and Dealer Academy lessons
Service Animals and Support Persons
Service animals are welcome in all areas of our hotels open to the public, including gaming floors. Support persons accompanying a guest with a disability are welcome at every event.
Staff Training
Every OnStayNext team member receives accessibility training covering respectful communication, assistive devices, service animals and how to help guests who need support during an emergency.
Alternate Formats
Information on this website is available in alternate formats, including large print and plain text, on request at no cost. Please email [email protected] and tell us which format works best for you.
Feedback
We welcome feedback about the accessibility of our website and hotels. If you encounter a barrier, please email [email protected]. We acknowledge feedback within two business days and explain the actions we will take.
We know there is always more to do. We review this website and our facilities regularly and update this statement as improvements are made.